Nearly half of drivers in the UK do not understand all of the terms in their car insurance policy, research from Swiftcover car insurance has found, so they are unaware of what exactly they are covered for. Some of the things that leave car insurance customers confused when perusing their policy document include voluntary excess, the meaning of comprehensive car insurance, and material facts. Swiftcover car insurance says that many drivers increase their voluntary excess to reduce the cost of their premiums – the amount they have to pay towards the costs if they make a claim on their policy – but for 23 per cent its meaning eludes them. Comprehensive cover has been misinterpreted by 17 per cent of drivers, who think that it means they can driver any car, and a further nine per cent wrongly believe that anyone else is insured to drive their car – instead of what it actually means: that the cost of repairing or replacing their car is covered, in addition to any damage caused to third parties (other drivers, their cars and property). When
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